It's not a word taken lightly at Thompson Buick GMC here in Raleigh, North Carolina. Much like the elite academic institutions in the Tar Heel state, we work hard to providing a stellar experience. And we're proud to have earned the recognition of being added to the 2018 Certified Elite Service (CES) Program.
We earned this status for a number of reasons, including but not limited to:
- New Vehicle Customer Retention
- Service Training Standards
- Repeat Repairs
- Dealer Maintenance Notification Show Rate
- Dealer Sales Loyalty
Only 300 dealerships earned the most total points to be recognized as 2018 Certified Elite Service dealers.
Only the Most Elite Service for Raleigh, North Carolina
Our team has implemented processes into our operations that resulted in an elite experience for customers. Not only do you enjoy the direct benefits of this program - a concerted effort to make sure you know how much we value you - there are other indirect benefits such as an elite service lane to ensure that if you shop online, you get the same attention and details as in person.
It's time that you stopped accepting average and start expecting the elite.