Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care! If you have any further questions, please don't hesitate to reach out!
Casey Jones was an absolute pleasure to work with. He and Charles Chamblee stayed far after hours to work with us and make the deal go through. Me. Casey was patient with our daughter and with us. I appreciated that he was very straightforward and didn���t waste any time trying to gimmick us. He also ordered and got the extra accessories in that I asked for. Thanks to him we are now driving our dream car, 2021 Yukon. Excellent costumer service from start to finish!
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Please don't hesitate to reach out if there's anything additional we can do for you.
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
Our team works hard to make sure every guest feels confident in the customer service they received. We are happy to hear that you enjoyed your visit! We're here to help, so please let us know if there's anything else we can do for you.
I consistently receive great service at Thompson. Very pleased with everyone there but I want you to know that Mack in the quicklube was great. He explained to me what was done to my 2017 Buick Regal and actually showed me the old filters that they changed out. He then explained to me in detail the results of the multi point inspection that was done. He said everything was wearing just as it should and did not try to tell me or sell me something that was not true on not needed at this time. Refreshing to see an honest service guy.
Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us so we can discuss some solutions.
Excellent customer service, analysis and communication. Fixed the problem the first time and answered all questions satisfactorily. Also identified additional items that need repair at a later date. 100% satisfied. My service representative was great!
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!