Very professional. I needed new filter and some type of varmit had started building a nest. They kept it all so that I could see what had been in my car. I appreciated that they went the extra mile, although I trusted them when they called to inform me about that and need for new filter.
I felt the service I received at the dealership was very professional. I was greeted as soon as i pulled into the garage. My car was serviced immediately. I waited only 15 minutes to get my oil/filter change and my tires rotated. I've never experienced that at any other dealership and it was quite a welcome surprise. I also felt the price was very reasonable in comparison to other dealerships I've dealt with in the past. This was my first time being serviced at your dealership and it will definitely not be the last time.
With David Dorman he is always great, excellent service as always i arrived an hr before my scheled appointment. I didn't have to wait took me right in, always let me know what kind of service am going to need on my next appointment, overall am very satisfied and that's what you call an excellent guest service
All went well. I took the shuttle home and waited for the call it was ready. It got to be 3:45 and I decided to call in. Yes it was done who knows how long it was ready. I feel they should have called me right away when it was ready instead of waiting for me to call them. I told them to call as soon as it was done as I don’t like driving when the traffic is heavy I never did find out how long before I called it was ready😩