The day we drove our new car home we had a nail in our tire. It was very convenient since I was told I should have gotten the extended warrantee. My son in law works for your company. He plugged the tire. We took our car in for its first oil change and tire rotation. We drove the car home and my husband found that they didn't do the work. When I called they said it was done until I told them about the plug in the tire. When I bough the car the manager told me I had to listen to the presentation on the extended warranty. I told him I did not want to do that and he had the audacity to tell me it was the LAW! He must think he was talking to an idiot. I've bought over 20 new cars. This is the worst example of a new car dealership I have ever seen!!!!!!!!
In addition to a quick OLF service, David Dameron was great in arranging the purchase and installation of a new set of tires. It is always a treat to deal with David. The Quick Service technician's work was top notch.
Everything was easy and fast. With my services, I got a tire rotation. The next morning I came outside to flat tire. I had to pay a tire shop to repair. I am not sure if this was a result of the work done at your shop or not, but it was quite frustrating.
It was great. Not pushy, flexible with overnight test drive. Informative about the choices of cars, features and functions. Julius was great to work with and made the process very enjoyable. I almost bought a car elsewhere but Julius was so great to work with and so persistent about winning our business we stayed loyal to him and Thompson.